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Hate to be the bearer of bad news, but it seems that there is an incompatable connection. It could be between you and him, or one of your other friends and him.
This has happened to me on many occasions, but has become less frequent with my new router.
What I do not understand is I have friends who have their XBox connected to cell phones and dial-up connections... while I understand the glitchiness, I am dumbfounded that sort of connection would work at all.
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